Frequently Asked Questions
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Why does it cost so much to provide veterinary care for my pet?
The fees you pay for veterinary services take into consideration a number of factors, including the costs to compensate your veterinarian and veterinary team for their professional services and the…
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What is a Registered Veterinary Technician?
A Registered Veterinary Technician (RVT) is a trained veterinary professional that assists the veterinarian in caring for your pet. RVT’s perform many of the same tasks that a nurse would…
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My pet has the same thing wrong that he/she was just treated for. Can the veterinarian just prescribe the same medication that he/she did the last time?
Even though your pet may be showing the same symptoms as he or she did the last time, the problem may be different. Many diseases have similar symptoms, and we…
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My pet won’t stop chewing, digging, barking, scratching, spraying and/or biting. Where can I find help?
Certain behaviors can be frustrating and difficult to overcome. We can offer help with many behavioural problems, and provide you with excellent handouts written by veterinary behaviour experts. The first…
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My pet’s just been diagnosed with a medical condition/disease I’m not familiar with, and I want to find out more about it. Where can I find information I can trust?
In the Resources menu at the bottom of our homepage, you can access our Educational Articles which offers information on a wide variety of topics. In addition, many veterinary colleges…
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I’ve heard that some clinics offer anesthesia-free dentistry. Is this safe for my pet?
Absolutely not. The American Veterinary Dental College has put out a position statement against anaesthetic free dental cleanings, that can be found by clicking here. There is no way that…
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How can my puppy/kitten have worms? How was he/she exposed?
Almost all puppies are born with intestinal parasites, which are passed from mother to pup during pregnancy. Although kittens are not infected when they’re born, they can become infected through…
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Why does my dog/cat need to have a blood test before starting heartworm medication?
Your pet should be tested for heartworm infection before he or she is placed on a preventive to avoid any harmful or possibly fatal complications. For instance, if a heartworm-infected…
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Why should I bring my pet in for regular veterinary visits when he/she is healthy?
When you consider the cost of prevention versus the cost of treating a disease or condition, you’ll find that treatment is often far more expensive. For example, parvovirus treatment can…
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What education does a veterinarian need?
Most veterinary degrees require at least 6 years of study at the university level, including a minimum of 2 years of pre-veterinary education and 4 years in a veterinary medicine…
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